About us
Join us at CDON Group, a Swedish listed company with a long history and extensive experience in the e-commerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics.
We are dedicated to providing great online shopping experiences and are on the lookout for a Head of Commercial to join us on this journey for our two Nordic marketplaces: CDON and Fyndiq.
About the role
As the Head of Commercial, you will be the driving force in transforming how we maximise our sales on our two marketplaces in a brand-credible way. Your focus will be on ensuring successful sales performance across the Nordic markets, leading a large team of operationally and strategically oriented colleagues. Our Commercial department is responsible for traffic acquisition, site orchestration and category management.
This role encompasses both strategic and operational elements, requiring a hands-on approach to daily sales and site management.
Responsibilities includes
- Ownership of the sales forecast, ensuring we reach our target for GMV and GPAM (Gross Profit After Marketing) and report progress to the management team and the company
- Fostering a sales culture with a strong focus on customer engagement
- Setting and leading our commercial strategy and ensuring the reach of the set growth goals
- Takes overall responsibility for sales on our e-commerce platform, focusing on customer acquisition, conversion, and upselling
- Day-to-day responsibility for sales across the Nordic markets for CDON and Fyndiq
- Maximising the results of our traffic acquisition efforts in collaboration with SEO, SEM, Paid Social, and Social Media teams
- Lead efforts in conversion optimization, site improvements, and strategic initiatives to drive each marketplace into the desired position
- Developing and executing go-to-market strategies and activities, ensure they meet set objectives
- Gathering insights and developing propositions for main industry verticals
- Analysing marketing data to continuously optimise and improve our efforts, and reporting results to the management team and the company
- Create an organisational setup to best match the competence, requirements and workflows needed to succeed with our strategy
- Lead and coach your teams to create a sales culture with a strong focus on customer engagement
To be successful in this central role, you will need to have a good cooperation with other parts in the organisation such as:
- Merchant Sales to align on assortment gaps and merchandising strategies
- Brand- & Customer Experience to align on customer engagement, brand positions and desired experience
- Tech to enhance our platform’s capabilities for CRO
Qualifications and requirements
- Proven experience in commercial leadership, preferably in an e-commerce setting
- Strong operational and strategic skills with the ability to manage both daily sales activities and long-term strategic planning
- Deep understanding of digital marketing channels and strategies
- Proven record of leading B2C sales team, demonstrating strong leadership and coaching abilities to foster collaboration, and empower team members
- Strong analytical and problem-solving skills, with the ability to interpret complex market data and lead with data-driven decisions
- A customer-focused approach, with a commitment to continuous improvement and innovation
- University degree in business, economics, or related field
What we offer
- An opportunity to be part of a unique growth journey, actively contributing to the success of the leading e-commerce marketplaces in the Nordics
- A collaborative and dynamic work environment, with passionate colleagues who believe in CDON Group’s mission
- Competitive compensation package, including benefits such as pension and insurance through Max Matthiessen and MyBenefit portal
- Career growth opportunities within a rapidly evolving company
- A key role in a listed company with significant growth ambitions in the Nordic e-commerce market
- The opportunity to work in a collaborative environment, alongside a passionate team dedicated to driving success
- A chance for career advancement in a rapidly evolving business landscape
Application Process
Please attach your resume and a brief cover letter outlining your interest and suitability for the job. We will be conducting interviews with candidates on an ongoing basis.
To ensure a professional and unbiased assessment, we will ask candidates to perform a combination of logical reasoning and personality tests as part of the process.
