Om CHIQUELLE ABAlways loved to join a fast-growing company, where your passion for e-commerce and fashion becomes a career? Chiquelle.com is a 6 times award winning e-commerce company that was established in 2012. We are looking for motivated, committed and awesome people that shares our values of respect, inspiration, innovation and hard-work. At Chiquelle.com you will be working alongside like-minded, experienced, talented and creative people in a dynamic environment which is changing rapidly. Take this chance and you won?t regret it - we promise!
Do you have a genuine interest for customer service, enjoy communication and want to have a key role in creating the best customer service online? Then you might be the person we are looking for!
About the job
As a Customercare Agent at Chiquelle your responsibility is working together with the Customercare Department to deliver the best possible service to our customers through all our digital channels.
What you will do
- Provide exceptional customer service through email, social medias and live chat.
- Always be up-to-date with our product assortment to be able to offer expert advice on our products and latest collections.
- Working with speed together with the Customercare team to ensure we reply all our customers in a timely manner.
Who you are
To be successful in this role we believe you are well organized, has great communication skills and you understand the value of great customer service to Chiquelle as a brand. You always work with the customer in mind and you have an understanding of their needs. You are fluent in writing in both Swedish and English, preferably in one additional Scandinavian language. It is a merit to have worked with customer service- related tasks before, but we put more focus on finding the person with the right personality for the job.
You will be working at our Headquarters in Rosersberg, Stockholm. The position is full time, with a probationary period of 6 months, start day upon agreement.
Sök tjänstenSista ansökningsdatum är 2018-07-27
We are interviewing on an ongoing basis. If you believe you are the right candidate for the position, please attach your CV and Cover letter with your application at www.careers.chiquelle.com. If you have any questions about the position please contact us at firstname.lastname@example.org.